Lennox Warranty Registration – All You Need to Know

Lennox warranty registration is required in order to receive Lennox® Extended Limited Warranty program. For the Basic Limited Warranty, no registration required. Read on to know more about Lennox warranty registration and all the information you need to know.

Warranty is an investment, they are coming up with coverage to punctually repair or replace in a failing HVAC systems. Lennox warranty program comes with a warranty that protects both parts and compressors. The length and terms of the warranty depends on the series you purchase. If you have an Elite® or Merit® Series products, you can be suitable for useful extra coverage under Lennox Limited Extended Warranty. Here’s a breakdown of the warranty terms for the different series:

Lennox Basic Limited Warranty

No registration required. Terms and coverage details vary according to the products you own.

Dave Lennox Signature® Collection Series products

  • 10 years on covered components
  • 10 years on compressor
  • 20 years or Limited Lifetime on heat exchanger (depending upon model)

Lennox Elite® Series products

  • 5 years on covered components
  • 10 years on compressor
  • 20 years or Limited Lifetime on heat exchanger (depending upon model)

Lennox Merit® Series products

  • 5 years on covered components
  • 5 years on compressor
  • 20 years on heat exchanger

Healthy Climate® Indoor Air Quality Systems

  • 2 or 5 years on covered components (depending upon model)

Lennox® Comfort Controls / Thermostats / Zoning Systems

  • 2 or 5 years on covered components (depending upon model)

Lennox® Ductless Mini-Split Systems

  • 5 years on covered components

Lennox® Extended Limited Warranty

Product registration is required. This program extends the basic coverage that comes with Lennox equipment when you register your qualifying product. All terms and conditions of the basic Limited Warranty apply to the Extended Limited Warranty.

Parts

Supplements the Limited Warranty, increasing coverage on parts from 5 years to 10 years on select Lennox Elite® Series and Lennox Merit® Series gas furnaces, air conditioners, heat pumps, air handlers, coils, boilers, mini-splits and residential packaged units.

Heat Exchangers

Supplements the 20-year Limited Warranty coverage on heat exchangers to provide a limited lifetime warranty on Lennox Merit® Series ML195DF and ML195UH gas furnaces.

Mini-Splits

Supplements the Limited Warranty, increasing coverage on covered components, including 5 years on parts and 7 years on compressors for up to a 12-year Limited Extended Warranty.

Lennox Warranty Lookup

You can lookup Lennox warranty information for a specific product by visiting their website at: www.lennoxregistration.com

How do I know if my Lennox is under Warranty?

After you have submitted the online registration at www.lennoxregistration.com, you will receive a confirmation email of your Lennox warranty registration. It will include a copy of the Extended Limited Warranty Certificate if all requirements were met.

Lennox Warranty Registration Process

Before Lennox warranty registration, do consider the following points:

  1. The serial number and model number for each piece of equipment you purchased.
  2. An email address that will use to send the confirmation of your registration.
  3. If you’re registering equipment in a newly constructed home, they will ask for:
    • The date you closed on the purchase of this home.
  4. If your equipment was added on or replaced in an existing home, they will ask for:
    • The date of installation.
    • The name and address for the dealer or contractor who installed your equipment.
  5. And if your equipment qualifies for an extended warranty with registration, they will also ask for:
    • The serial number, model and brand of other components in your system.

Begin the registration process by having all the necessary information listed above. Next, go to Lennox warranty registration website at: www.lennoxregistration.com.

There are a few short displays where you will input your details. Lennox warranty registration is an one-time process, therefore review your details on the last page of the registration. Once the information is reviewed and all information is correct, submit your warranty registration. Upon submittal of your registration, you will receive a Lennox registration number and a summary of the registration. You will also receive an email confirmation of the Lennox warranty registration.

Lennox Warranty Q&A

Q: What is the Lennox 10-Year Extended Limited Warranty Program?
A: The Lennox 10-Year Extended Limited Warranty Program extends the basic coverage provided by the Lennox Equipment Limited Warranty. Qualifying parts are covered for an additional five years beyond the basic warranty period. This provides a total of ten years of warranty coverage on qualifying parts.

Q: Who is responsible for giving me the basic Lennox Equipment Limited Warranty certificate and the notification of the 10-Year Extended Limited Warranty Program?
A: The Lennox Equipment Limited Warranty certificate is provided with the product at the time of installation. On qualifying products, the extended parts warranty notification sheet is also provided with the product. If you are missing either of these documents, contact your installing Lennox dealer.

Q: What is the difference between the Lennox Equipment Limited Warranty and the Lennox 10-Year Extended Limited Warranty Program?
A: The Lennox Equipment Limited Warranty is the basic coverage provided on all units. The Lennox 10-Year Extended Limited Warranty Program extends the basic coverage for an additional 5 years with registration.

Q: What Lennox products are eligible for this Extended Limited Warranty Program?
A: Select Merit® and Elite® gas furnaces, air conditioners, heat pumps, air handlers and residential packaged units are eligible when installed in an owner occupied, single family residential application. Rental property is excluded. Qualifying products must be installed on or after March 1, 2009. Select coils installed on or after January 1, 2012 may also be eligible. Qualifying products must be registered within 60 days of installation, or in the case of a newly constructed home, within 60 days of the closing date.

Q: Can equipment be registered after 60 days from either the installation date or closing date in the case of a newly constructed home?
A: Yes, we encourage you to register all Lennox products. In order to qualify for the Lennox 10-Year Extended Limited Warranty Program you must register your equipment within 60 days.

Q: I live in a state or province where registration is not required. Do I qualify for the extended limited warranty?
A: Yes. Extended limited warranty eligibility is based on the address where the unit is installed. There are qualifying factors of the program that also need to be met, such as installed in an owner-occupied single family residence and being a matched system. The new Lennox unit must be properly installed, operated and maintained by a licensed professional installer (or equivalent), or by a service agency in accordance with the unit installation, operation and maintenance instructions provided with each Lennox unit. Failure to provide maintenance per Lennox instructions will void the warranty. You may be asked to provide written documentation of annual and other periodic preventive maintenance.

Q: After I have registered, do I have to use the installing dealer in order to maintain the manufacturer’s warranty?
A: The new Lennox® unit must be properly installed, operated and maintained by a licensed professional installer (or equivalent), or by a service agency in accordance with the unit installation, operation and maintenance instructions provided with each Lennox unit. Failure to provide maintenance per Lennox instructions will void the warranty. You may be asked to provide written documentation of annual and other periodic preventive maintenance.

Q: Is the Lennox extended limited warranty transferable to subsequent homeowners?
A: No. The extended limited warranty applies only to the original homeowner.

About Mas Broto

Have been in the heating and air conditioning (HVAC) industry for over 20 years. He is person that will grow and thrive to learn more about the HVAC industry throughout his career. Mas Broto is also a blogger, who's dedicated to bringing you the best knowledge to get ahead in the game of life.